Getting Started with the CCADB
After you receive email with your CA Community License, you may login to the Common CA Database as follows:
- Browse to the Login page
- Enter your Username (the email address for which your CA Community License was issued)
- Enter the Password that you set up during first access
- Click on the “Log In” button
Navigating the Interface
Upon initial login you will see a row with six tabs: “Home”, “CA Owners/Certificates”, “Contacts”, “Cases”, “CA Communications” and “Reports”. ** The View in every tab and search defaults to recently viewed items only. You must select the View or start the search and click on the ‘Go!’ button to see the full set of data you are looking for.**
CA Owners/Certificates: Click on the “CA Owners/Certificates” tab, then in “View:” select “Community User’s CA Owners/Root Certs” and click on “Go!”. This will list the CA Owner and all of the root certificates associated with your account. Click on the “CA Owner/Certificate Name” to view each record. Within the record you will see an Account Hierarchy section, where you can click on each root or intermediate certificate record to view the certificate data.
Contacts: Click on the “Contacts” tab, then in “View:” select “All Contacts” and click on “Go!”. Click on the Name to view each contact record.
Cases: This tab is used to create and update Audit Cases for submitting annual updates.
CA Communications: The “CA Communications” tab may be used when a root store operator polls their CA members for information. You may ignore this tab until you receive email from a root store operator asking you to respond to such a poll.
Reports: Click on the “Reports” tab, then click on the “CA Community Reports” link along the left column, then click on one of the reports in the list. Whenever you click on the “Reports” tab it will list the reports that you have recently viewed. You will need to click on the “CA Community Reports” link to see all of the reports that are available to you.
- Each Owner/Certificate record has a “CA Owner/Certificate Name” field. For a certificate record, the value of this field is usually the Certificate Subject Common Name of the certificate. For a CA Owner record, this field displays the CA’s name. It is unfortunately not possible to contextually change the title of the field in the page.
- Each Certificate record has a “Parent CA Owner/Certificate” field. For an intermediate certificate record the value of the field should be the Certificate Issuer Common Name. For a root certificate record the value of the field will be the name of the CA owner. It is unfortunately not possible to contextually change the title of the field in the page.
- CA Community Users cannot modify the records for Owner, Root Certificate, and Contact. Only the Root Store Members can modify these records.
- CA Community Users can only modify the intermediate certificate records for their CA.
- When PEM data is provided, the certificate details in the record may not be modified.